Effective Date: 6/1/2026

Terms and Conditions |
Privacy Policy |
National Do Not Call Registry

At UTOPIA Washington, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program. By enrolling, you agree to these terms, which comply with the 2026 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.

1. Information we collect

• Phone number: The mobile number you provide to receive SMS messages.
• Message interaction data: Delivery and engagement metrics (e.g., delivery status, response keywords).
• Consent records: Timestamps and methods of opt-in (web form, keyword, verbal, or paper).

2. How we use your information

• Send SMS messages (notifications, updates, and reminders) per your opt-in preferences.
• Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).
• Improve messaging and measure engagement.

3. One-to-one consent requirement

Under the January 2024 FCC ruling, opt-in consent applies solely to UTOPIA Washington. We do not share your consent with third parties or affiliates unless you expressly agree.

4. Message frequency & data rates

The SMS message frequency will vary but will not be more than 3–5 messages per day unless there is a notification event. Message and data rates may apply; check your carrier’s terms.

5. Opt-out & HELP instructions

• Text STOP to any message to unsubscribe immediately.
• Text HELP for assistance or contact us at support@utopiawa.org or 253-478-3941.

6. Data sharing & disclosure

• We will never sell your data.
• We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery.
• National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.

7. Security of your information

Reasonable measures are in place to protect your data, though no system is infallible.

8. Record-keeping & proof of consent

We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2026 and Campaign Registry guidelines.

9. Changes to this policy

We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.

10. Contact us

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:

Email: support@utopiawa.org
Phone: 253-478-3941
Address: 841 Central Ave. N. Suite C-106, Kent, WA 98032

Key 2026 compliance elements

• One-to-one consent: Consumers give consent only to the specific business they opt into — not to multiple parties or third parties.
• Clear disclosures: Includes explicit language on message nature, frequency, potential charges, and opt-out mechanisms.
• Do Not Call protections: Reflects the latest FCC guidance that DNC protections extend to SMS; businesses must adhere to DNC regulations.
• Data sharing & record-keeping: Emphasizes maintaining proof of consent and clear guidelines on operational data sharing.

This Privacy Policy aligns with current 2026 TCPA and FCC guidelines, ensuring compliance while fostering transparency with consumers.